Cancellation policy
Cancellation Policy
Some products in our store may be offered as subscriptions, pre-orders, or try-before-you-buy purchases. This cancellation policy explains how to modify or cancel these types of purchases.
Subscriptions
- When you purchase a subscription, products will be delivered to you on a recurring basis, based on the selected subscription period and frequency.
- Your payment details are securely stored, and unless you have chosen prepayment, you will be charged for each scheduled delivery.
- Some subscriptions are automatically renewed at the end of the subscription period. If you do not wish to renew your subscription, you may cancel it.
- You can cancel or modify your subscription at any time. A link to manage your subscription is provided in your order confirmation email.
- For more details on returns and refunds, please refer to our Return Policy.
Pre-Orders
- When you purchase a pre-order, you are buying an item that is either out of stock or not yet available but will be soon.
- At checkout, we may either not charge you at all or collect a partial deposit, store your payment details, and charge the full or remaining amount when the item is ready for shipment.
- You may cancel a pre-order that has been partially paid if it has not yet shipped.
- Once an order has been shipped, it cannot be canceled, but you may request a full or partial refund.
- For more details on returns and refunds, please refer to our Return Policy.
Try-Before-You-Buy
- When you purchase a try-before-you-buy product, we will authorize your payment method before fulfilling the order.
- You will have a set period to decide whether you want to keep the product.
- If you do not return the product within the trial period, the full amount will be charged to your payment method.